Management Team

Managing Director

Neville Kiely

Phone: (02) 9809 9244
Fax: (02) 9809 9233
Email: md@centralmonitoring.com.au

Neville has over 40 years experience in the Security & Fire industry. He has served on the ASIAL National Executive for over 12 years and is currently Chairman of the ASIAL National Electronics Security Special Interest Group (NESSIG). Add to that six years on the Australian Standards Committee EL31, as well serving on sub-committees on Monitoring Centres (AS2201.2:2004) and Alarm Transmission Systems (AS/NZS2201.5:2008). From 1973 to 1989 he managed Security and Fire operations around Australia before commencing Central Monitoring Services Pty Ltd in 1989.

Administration/Accounts

Lisa Lindsay

Phone: (02) 9809 9244
Fax: (02) 9809 9233
Email: alarms@centralmonitoring.com.au

Lisa is Central Monitoring Services’ Administration Manager. As such she is responsible for Invoicing, Banking, Accounts Payable and Receivable, Staff details and Policies, together with dealing with Alarm Installers and Suppliers to enable our smooth operations.

Lisa's extensive knowledge of high security IP Transmission Systems, along with Central Monitoring Policies and Procedures, combined with the relationships she has developed with Alarm Installers and suppliers over her 20 years of experience with Central Monitoring Services ensures we have a substantial depth of knowledge and experience for the monitoring of alarm systems and there components.

Customer Service

Suzette Po-Williams

Phone: (02) 9809 9288
Fax: (02) 9809 9277
Email: sales@centralmonitoring.com.au

Suzette joined Central Monitoring Services in November, 1992 and since then has risen through the ranks to become our Customer Service Manager. Her day to day function is to visit our bureaux to ensure that we are providing them with all the necessary literature and equipment to ensure that they provide their clients with the best service and therefore we are able to monitor exactly how their clients wish.

Suzette also represents Central Monitoring Services at ASIAL where she is the New South Wales Convenor and is also on various committees.

Suzette was recently featured in 'Australian Security Magazine'. Read the full article.

Suzette was honoured on the 2nd March 2013 with an Australian Security Medal for her services to the Security Industry.

Marketing

Scott Kiely

Phone: (02) 9809 9288
Fax: (02) 9809 9277
Email: marketing@centralmonitoring.com.au

Scott is Central Monitoring Services Marketing Manager and as such he is responsible for the composition, selection of photographs or artwork and printing of all brochures, literature and stickers. He compiles the CMQ writing some of the articles and is currently completing the arrangement of our new website. Also is he involved in the selection of suitable subjects and Magazines for advertising and sponsorship together with liaising with Customer Service in visiting bureaux and clients to assist them with problems or just to visit them to let them know we consider them very important to Central Monitoring.

Monitoring Centre

Phone: (02) 9809 9222
Fax: (02) 9809 9233
Email: monitoring@centralmonitoring.com.au

Central Monitoring Services Monitoring Centre is operational 24 hours a day 7 days a week, 365 days per year to provide the highest standard possible. Mary and Rebekah have both achieved the standards and training required to rise through the ranks to become our Shift Managers. Should any problems arise they are very competent and are able to solve most situations.

A supervisor is always available on 1300 655 009.

For specific enquiries please email shiftmanager@centralmonitoring.com.au.

For general update information on your alarm please email monitoring@centralmonitoring.com.au.

Operations

Sam Kiely

Phone: (02) 9809 9222
Fax: (02) 9809 9233
Email: monitoring@centralmonitoring.com.au

Sam is Central Monitoring Services’ Operations Manager in this role he liaises with the SIMS, US for technical support. He is also responsible for overseeing our Operator Training Program which is updated regularly. He ensures the smooth running of the Monitoring Centre and assists with hiring of staff. He is currently also studying for his Masters of Business, Human Resources at the University of Technology, Sydney which he will complete in 2013.

I.T/Technical

Phone: (02) 9809 9222
Fax: (02) 9809 9233
Email: itservices@centralmonitoring.com.au

CMS has a number of Consultants who support our IT services, and provide communications, network and individual security product support.

We currently provide service 24 hours a day, to ensure that all our monitoring equipment remain operational all times and running efficiently.

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