| | 1. | Excellent customer service |
| 2. | Alarm monitoring only specialist |
| | 3. | Independent and family owned |
| 4. | Immediate actioning of alarms |
| 5. | Talk directly to our operators |
| 6. | Big enough for all resources |
| 7. | Small enough to know the decision makers |
| 8. | No queuing service or answer machines |
| 9. | Australian owned and operated since 1989 |
| | 10. | National monitoring of all products |